Desktop Support Level 2

Ref: IT DSE MUL
Location: Mullingar, Westmeath, Ireland
Job Type: Permanent
Posted on: 2019-04-26 12:26:23
Consultant: Andrew Donlon
Email: andrew@protentialresources.com

Job Desciption

Desktop Support Engineer

Mullingar – Full-Time

Our Client

  • Provide top quality and value for money IT support services to business clients nationwide.
  • Their engineers have a wide variety of experience in all industries and our current portfolio of clients includes public bodies and private companies.
  • We maintain our own server infrastructure in Dublin based data centres.
  • We maintain this infrastructure in-house and therefore our engineers have gained an excellent working knowledge of enterprise IT systems.

Duties

  • Strong Microsoft desktop OS.
  • Strong PC hardware knowledge.
  • Strong networking (routers / switches / firewalls etc.).
  • Strong Microsoft server OS.
  • Familiar with cloud technologies.
  • Familiarity with Linux OS an advantage.
  • Familiarity with Linux OS an advantage.

Ideal Candidate

  • Must have 3-yrs minimum experience in helpdesk environment / basic desktop support role looking for a progressive career move into a multi-discipline helpdesk / desktop support environment.
  • Must be self-starter and capable of working on their own initiative.
  • Must enjoy working as part of a team is a busy work environment.
  • Must have strong diagnostic & troubleshooting ability.
  • Must have good telephone manner and strong communication skills (verbal & written).
  • Must have experience of working with call / ticket logging systems.
  • Must have fluent English and relevant work permits for EU.
  • Full clean driving license an advantage
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